Frequently asked questions

• How do I buy MEWP training?

  Log on to RentalU ...

  • Step one: Log on to RentalU, select the ARA Certified programs button. Find the course you’re looking to purchase and complete the checkout process.
  • Step two: Click on the ARA Certified button in RentalU, and then click on the ARA Certified - MEWP Operator course. Complete the self-paced online course in RentalU. It will take you approximately 4 hours to complete.
• Does everyone need to be trained to operate a MEWP?

  Does everyone need to be trained ...

  Everyone who operates a MEWP at your facility is required to be trained according to federal regulations. At most rental companies, this would include service technicians and mechanics who repair and maintain MEWPS and delivery drivers who transport them. We also recommend sales representatives take the training (even if they don’t operate them personally) so they can be better prepared to recommend units that meet the needs and safety requirements of different jobsites.
• How do I find hands on training?

  State associations are hosting a ...

  State associations are hosting a variety of trainings throughout the year. Find a calendar of events here.
• How do I become a trainer?

  First, you need to complete ...

  First, you need to complete the online application OR fill out this form and send it to education@ararental.org. If you meet the criteria, you will be able to purchase the trainer course. Then, you’ll need to complete the hands-on training.
• How do I register for the MEWP in-person training (hands on portion)?

  How do I register for the MEWP ...

  State associations are hosting a variety of trainings throughout the year. You must register for an in-person training session hosted by an ARA Master Trainer. Check the State and Local calendar of events prior to purchasing online training. If there is not an event in your area, but you would like to host one, please reach out to education@ararental.org or your state association to discuss options.
• How do I complete the MEWP operator training?

  Purchase the ARA Certified ...

  1. Step one: Purchase the ARA Certified – MEWP Operator course. Log in to RentalU and select the ARA Certified programs button. Find the course you’re looking to purchase (ARA Certified - MEWP Operator course) and complete the checkout process. You do not need a PayPal account to complete the transaction.
  2. Step two: Complete the self-paced online course (classroom portion) in RentalU. Click on the ARA Certified button in RentalU, and then click on the ARA Certified - MEWP Operator course. The online course will take you approximately 4 hours to complete.
  3. Step three: Complete the in-person, hands on training portion (4-5 hours).
• What are the prerequisite requirements to become a MEWP Train the Trainer?

  To become an ARA Certified MEWP ...

  To become an ARA Certified MEWP Trainer, you must:

  • Be at least 20 years old (at least 18 years old plus 2 years of experience).
  • Work for a company with ARA membership.
  • Hold certification as a MEWP operator for at least two years, with no significant lapses in operating a MEWP during that time. An exemption can be made with approved equipment experience. Please contact education@ararental.org if you’d like to learn more about this exemption.
  • Have experience with the particular kind(s) of MEWPs used in training.
  • Have sufficient knowledge of the regulations, manufacturer’s requirements, and safe use practices.
  • Have the ability to identify and avoid hazards associated with MEWPs and worksites.
  • Speak and read English.
• How do I register for MEWP Train the Trainer and become a MEWP trainer?

  You must register for an in-person training ...

  1. Step one: You must register for an in-person training session hosted by an ARA Master Trainer. Check the State and Local calendar of events prior to purchasing online training. If there is not an event in your area, but you would like to host one, please reach out to education@ararental.org or your state association to discuss options.
  2. Step two: Register for the event through the calendar of events link.
  3. Step three: Once you register, the application form and prerequisite form will be emailed to you. Please complete the forms and email them to education@ararental.org as soon as possible.
  4. Step four: Once the forms have been received, ARA will email you instructions on how to purchase the online course. This course must be completed 48 hours prior to the in-person, hands on training.
  5. Step five: Purchase the ARA Certified – MEWP Train the Trainer course. Log in to RentalU, select the ARA Certified programs button. Find the course you’re looking to purchase (ARA Certified - MEWP Train the Trainer) and complete the checkout process. You do not need a PayPal account to complete the transaction.
  6. Step six: Complete the self-paced online course (classroom portion) in RentalU. Click on the ARA Certified button in RentalU, and then click on the ARA Certified - MEWP Train the Trainer course. The online course will take you approximately 4 hours to complete.
  7. Step seven: Complete the in-person, hands on training portion (4-5 hours).
• How do I purchase and register for the online training (classroom portion)?

  Log in to RentalU, select the ARA Certified ...

  *Do not purchase the course until you’ve registered for an in-person, hands on training. Log in to RentalU, select the ARA Certified programs button. Find the course you’re looking to purchase (ARA Certified - MEWP Train the Trainer OR ARA Certified - MEWP Operator) and complete the checkout process. You do not need a PayPal account to complete the transaction.
• How do I assign the MEWP online course to my staff?

  You must be a RentalU administrator to assign ...

  You must be a RentalU administrator to assign a MEWP online course to staff. Go to Course Management (under the Admin menu) and search for MEWP Operator Training OR MEWP Train the Trainer. Then, click on 'seats available,' and assign the seat to the appropriate user.
• What do I need to complete before the in-person MEWP training class?

  All students must complete the self-paced ...

  All students must complete the self-paced online course (classroom portion) that is available for purchase through RentalU. The course takes approximately 4 hours to finish and must be completed 48 hours prior to the hands on training. This applies to the MEWP Operator Training and the MEWP Train the Trainer training.
• What do I need to bring and/or wear to the in-person MEWP training class?

  All students must bring the following ...

  All students must bring the following:

  • Personal Fall Protection Equipment (PFPE): safety harness and lanyard
  • Safety glasses
  • Close-toed shoes or boots
  • A pen or pencil
  • Driver’s licens
  • Dress for anticipated weather conditions since the hands on training will be outside (hat, sunscreen, raincoat, gloves, etc.)
• When will I receive my MEWP Operator or Train the Trainer card after the training?

  Certification cards will be mailed to ...

  Certification cards will be mailed to students within 3-4 weeks after completing the hands-on portion of the training. Questions or concerns regarding certification cards can be emailed to education@ararental.org.
• I want to host a MEWP training at my facility. Who should I contact?

  You must be a RentalU administrator to assign ...

  If you or your ARA state association would like to host a MEWP training, please contact education@ararental.org for more details.
• I want to host a MEWP training at my facility. What do I need to have on-site?

  In order to host a MEWP training ...

  In order to host a MEWP training, you must have the following at your facility:

  • Room for instruction
  • Tables and chairs for students
  • A TV or screen for the presentation
  • AV cables to connect the presentation
  • Extension cord/power strip
  • A scissor lift and boom lift that have been inspected and are in good working condition.
• Does ARA’s MEWP training program apply in Canada?

  In order to host a MEWP training ...

  ARA’s MEWP training references the Canadian standards throughout the program, but the Ontario Labor of Ministry has their own approved EWP (MEWP) and Working at Heights (Fall Protection) courses. While ARA’s MEWP training program is not considered certifiable in all provinces at this current time, we do believe it to be a high-quality MEWP safety course for rental staff that will increase their knowledge and improve safety. For Canada specific “education only” pricing, please contact education@ararental.org.